Indian Wells Case Study

Indian Wells Case Study It appears the root get along for sub-optimal diligent role satisfaction centers around doc access. approach seems limited due(p) to the number of doctors available on a day by day basis, handiness of preferred physician, restricted access to physicians after hours and mayhap the triaging suffice when unhurrieds call during home hours. What I would like to have sex is how legion(predicate) physicians be total sentence vs. part time, how are they incentivized, how are appointment times allocated, why dont they specialise unhurried phone calls after hours, are thither physician extenders available to accept patients, do they often run prat in their schedule and if so, by how much time? To protagonist address access, some process improvements include: 1.) Determine what the patient wants and what their unmet needs are; conduct a patient stool for this peculiar(prenominal) purpose; survey rotter be guileless by patie nts during check out or given addressed envelope to return by mail; 2.) Determine what glacial clinics in the area offer patients in regards to appointment hours; 3.) convey a flow chart of the process that encompasses when the patient beginning(a) arrives work check out to see what steps fag be eliminated to arrive at a more efficient and effective see; 4.

) Review patient volume trends by supplier and time of day, week or month to see if there is a pattern that needs a response; 5.) jurisprudence patient access to a physician within a specific period of time, i.e., within 72 hours; 6.) Office hours: if the office opens up at 8AM (instead of 8:30)! and 4 providers are available, you can create 8-12 additional patient appointments (depending on whether you use 10 or 15 minute slots); this translates into 40-60 patients per week. You can consider whether or non to provide an additional day or 2 with eventide hours, particularly if other groups in the area are providing the comparable; 7.) Consider devoting a portion of the day as a walk-in clinic, staffed by...If you want to get a full essay, rig it on our website: BestEssayCheap.com

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